Shipping & Returns

SHIPPING

UK DELIVERY

FREE – Standard 2-4 working days delivery tracked (Monday – Friday)
£7.99 – Next working day delivery (must be ordered before 4pm Monday - Friday)
£9.99 – Saturday delivery (must be ordered before 4pm on Friday)

INTERNATIONAL (EU) DELIVERY

£15.99 - Standard tracked delivery
FREE - On orders over £99

INTERNATIONAL (NON-EU) DELIVERY

£24.99 - Standard tracked delivery
FREE - On orders over £99

RETURNS

We accept returns within 14 days for a full refund (excluding delivery charge). We will email to confirm we have processed your refund. If you do not see this email please check your junk folder.

We recommend you use a recorded service so your parcel can be easily tracked , as we cannot be held responsible for any lost parcels.
We recommend that all customers retain a proof of postage receipt and keep this until you have been credited for your returned items.

Please take extra care when trying on your new purchases as unfortunately we can’t refund any items that are marked with make-up fake tan or body lotion etc. All items must return in the same condition that you will receive them.

We cannot accept returns for any jewellery, accessories e.g hats & caps, swimwear or underwear.

All eligible items must be returned within 14 days of receipt. Returns attempted outside of this 14 day deadline will be denied and returned to customer.

Please send your enquiries to info@missyzoe.com.

EXCHANGES

Unfortunately we are not currently offering exchanges, anything returned will be processed for a refund.

SALE ITEMS

We do not accept returns for sale items. 
Any final SALE items which are attempted to be returned will be refused upon delivery and returned to the sender.